Frequently Asked Questions

Everything you need to know about your Moschino experience.

How can I track my order?

Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress in real-time.

What is the Moschino return policy?

We offer a 14-day return window from the date of delivery. Items must be in their original condition, unworn, with all security tags and packaging intact.

Are Moschino products authentic?

Every item sold on our official website is guaranteed 100% authentic. Each product comes with a Certilogo code to verify its authenticity online.

Do you offer international shipping?

Yes, Moschino ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and regional payment options like Klarna and Apple Pay.

How do I find the right size?

Detailed size guides are available on each product page. Our collections typically follow Italian sizing; please refer to the conversion chart to find your perfect fit.